Pokiez Casino Terms & Conditions

Welcome to Pokiez Casino. These Terms & Conditions govern your use of our website and services, providing a clear understanding of the rules and responsibilities for players in Australia. By accessing or using Pokiez Casino, you agree to comply with these terms. Please read them carefully to ensure a safe and enjoyable gaming experience.

Account Registration & Verification

To begin playing at Pokiez Casino, you must first create an account. When registering, you are required to provide accurate and complete information, including your name, date of birth, address, and payment details. This information will be used to verify your identity, as part of our commitment to ensuring the integrity and security of our platform.

Players must be at least 18 years old, or the legal gambling age in their jurisdiction, to register and participate in any gaming activities at Pokiez Casino. We reserve the right to request additional documentation to verify your age and identity during registration or at any point during your account usage. This may include, but is not limited to, government-issued ID, proof of address, and payment method verification.

Account verification is necessary to prevent fraud and ensure compliance with our legal obligations. If you fail to complete the verification process, your account may be suspended or closed. In such cases, any funds in your account will be withheld until proper verification is completed. Players must also keep their account information up to date. Any changes should be promptly reported to us.

Deposits, Withdrawals & Payments

At Pokiez Casino, we offer a variety of secure payment methods for deposits and withdrawals, including credit cards, e-wallets, and bank transfers. All deposits are processed instantly, allowing you to start playing immediately. Withdrawal requests are typically processed within 24-48 hours, although processing times may vary depending on your chosen method and the amount withdrawn.

Players are required to meet our minimum deposit and withdrawal thresholds, which may change from time to time. Details of these limits are available on our Payments page. Please note that all transactions are subject to our verification process, which may require you to provide identification documents for fraud prevention purposes.

When withdrawing funds, we will send the payment to the same account or payment method used for deposits. If you have used multiple payment methods, we may distribute your withdrawal across them. Please note that all withdrawal requests are subject to a review process, and we reserve the right to cancel or delay any withdrawals deemed suspicious or in violation of our Terms & Conditions.

Bonus Terms & Wagering Requirements

Pokiez Casino offers various bonuses and promotions to enhance your gaming experience. These include welcome bonuses, free spins, and loyalty rewards. However, all bonuses are subject to specific terms and conditions, which must be met before any winnings can be withdrawn.

To qualify for a bonus, players must fulfill certain wagering requirements, which are typically set as a multiplier of the bonus amount. For example, if you receive a $100 bonus with a 30x wagering requirement, you must wager $3,000 before you can withdraw any associated winnings. Wagering requirements may vary depending on the bonus type and the games played.

It is important to note that not all games contribute equally to the wagering requirement. Slots generally contribute 100%, while table games and live casino games may contribute at a lower rate or not at all. Be sure to check the specific terms of each bonus before claiming it to avoid any misunderstandings.

Player Conduct & Fair Play Policy

At Pokiez Casino, we strive to maintain a fair and secure gaming environment for all players. We have a strict code of conduct in place, and players must adhere to the following rules:

• No cheating, collusion, or fraud is allowed.
• Players must not engage in any behavior that disrupts the enjoyment of others.
• Use of software or bots to manipulate games or gain unfair advantages is prohibited.
• All players must follow the guidelines set forth in our Responsible Gaming policy.

Pokiez Casino employs advanced security measures, including encryption technology, to protect your personal and financial information. We also use Random Number Generators (RNGs) to ensure that all games are fair and unbiased. Any attempt to manipulate or interfere with the RNG or game outcomes will result in immediate account suspension and potential forfeiture of funds.

Restricted Countries & Legal Compliance

Pokiez Casino is committed to ensuring compliance with local laws and regulations. As such, access to our website and services may be restricted in certain countries. Players from jurisdictions where online gambling is prohibited are not permitted to register or participate in any gaming activities.

It is your responsibility to ensure that online gambling is legal in your country of residence before registering at Pokiez Casino. We do not accept players from restricted countries, and any winnings may be forfeited if it is determined that a player is accessing our services from a restricted region. If you are unsure whether online gambling is legal in your country, we recommend seeking legal advice before proceeding.

Pokiez Casino complies with all applicable Australian laws regarding online gambling. We are licensed and regulated by relevant Australian authorities, ensuring that we provide a safe, secure, and lawful gaming environment.

Amendments & Contact Information

Pokiez Casino reserves the right to amend, update, or change these Terms & Conditions at any time. All amendments will be published on this page, and it is your responsibility to regularly review these terms to stay informed of any changes. Your continued use of the website following any amendments constitutes your acceptance of the updated Terms & Conditions.

If you have any questions or concerns regarding these Terms & Conditions, or if you need assistance with your account, please contact our customer support team. Our support agents are available 24/7 to assist you with any inquiries. You can reach us via email, live chat, or phone.

Contact details:

• Email: [email protected]
• Live Chat: Available on our website
• Phone: +61 1800 123 456