Privacy Policy for Pokiez in Australia

Welcome to Our Privacy Commitment

At Pokiez, your privacy is one of our top priorities. As a leading online casino and sports betting platform in Australia, we are committed to protecting the personal data and digital privacy of our users. This privacy policy outlines the practices we follow when it comes to collecting, using, sharing, and safeguarding your information.

We believe in full transparency, which is why we’ve created this policy to give you a clear understanding of how we handle your data. From the moment you visit Pokiez, whether you're playing slots, betting on sports, or simply browsing our site, this document applies to all interactions. It covers the types of data we collect, the technologies we use, your rights under data protection laws, and the security measures in place to keep your information safe.

This policy has been written in accordance with applicable Australian privacy legislation and international best practices, including provisions that align with the General Data Protection Regulation (GDPR) for global user relevance. If you do not agree with any part of this policy, we advise you to discontinue use of our services. Otherwise, your continued use of Pokiez implies your agreement with the terms laid out here.

What We Do With Your Data

When you engage with Pokiez, we collect various types of personal and non-personal data. This includes information you provide during registration (such as your name, email address, and phone number), details needed for financial transactions, and data automatically collected via cookies and analytics tools.

We process your data for multiple legitimate purposes. These include enabling secure account access, processing your deposits and withdrawals, customizing user experiences, enhancing website functionality, and delivering targeted promotions when you opt in. Additionally, your data helps us prevent fraud, ensure legal compliance, and monitor our site's performance.

We also collect device data like IP addresses, browser type, operating system, and referral URLs. This technical information aids in maintaining a safe, efficient, and responsive gaming environment. Pokiez uses these details exclusively for lawful purposes and maintains clear boundaries to avoid any misuse of your personal information.

How We Use Cookies at Pokiez

Cookies and similar tracking technologies are essential for providing a seamless experience on the Pokiez website. These small files are stored on your device to help us recognize returning users, remember login details, and tailor content and promotions to your preferences.

We utilize different types of cookies, including:

• Essential cookies – Necessary for website functionality, such as keeping you logged in or processing transactions.
• Performance cookies – Used to understand how users interact with the site, enabling us to improve performance.
• Marketing cookies – Help tailor advertisements and promotional offers based on your behavior and interests.

You have control over cookies. Most web browsers allow you to adjust your settings to decline or delete cookies at any time. However, disabling certain cookies may impact the performance and usability of Pokiez services.

Third Parties We Work With

Pokiez may share your personal data with third-party service providers and partners under strict confidentiality agreements. This occurs only when necessary to deliver our services efficiently or comply with legal obligations.

Examples of data sharing include payment processors, fraud prevention systems, data analytics providers, customer support platforms, and identity verification tools. These third parties are contractually obligated to protect your data, use it only for specified purposes, and maintain compliance with relevant data protection regulations.

We may also disclose information when required by law, court order, or regulatory authority. In cases of suspected fraudulent activity or breach of terms, we reserve the right to share data with relevant legal and financial authorities to ensure the integrity and safety of our platform.

Keeping Your Info Safe in Australia

Pokiez employs industry-standard security measures to protect your data from unauthorized access, disclosure, or alteration. These include encryption protocols, multi-layered firewalls, secure socket layer (SSL) connections, and continual monitoring of our systems for vulnerabilities.

Access to your personal data is restricted to authorized personnel only, and all employees undergo privacy training to ensure responsible data handling. Our infrastructure is hosted in secure, ISO-certified data centers that enforce strict access controls and physical safeguards.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations. When data is no longer needed, it is securely deleted or anonymized according to industry best practices.

Understanding Your Privacy Rights

As a user of Pokiez in Australia, you have several rights regarding your personal data. These include:

• Right of access – Request to view the personal data we hold about you.
• Right to rectification – Ask for corrections if your information is inaccurate or incomplete.
• Right to erasure – Request deletion of your personal data under certain conditions.
• Right to restrict processing – Limit the use of your data without deleting it.
• Right to data portability – Obtain a copy of your personal data in a structured format.
• Right to object – Refuse data processing for direct marketing or other reasons.

To exercise these rights, you may contact our support team using the details provided below. We aim to process all requests promptly and in accordance with applicable privacy laws. Additionally, you can unsubscribe from promotional emails at any time by using the “unsubscribe” link in our messages.

Policy Updates & Getting Help

Pokiez reserves the right to update this Privacy Policy as necessary to reflect changes in our practices, technologies, or legal obligations. When updates occur, we will post the revised policy on this page with a new effective date at the top. In some cases, you may receive an email or in-platform notification if the changes significantly affect your rights or how we use your data.

We encourage users to review this policy periodically to stay informed about how we are protecting their information. If you have any questions, concerns, or complaints regarding our privacy practices, please don’t hesitate to contact us via our support page or by emailing our dedicated privacy team.

Your trust is vital to us, and we are committed to ensuring your experience with Pokiez is not only entertaining but also secure and respectful of your personal rights.